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Customer Requirement Questionnaire


"We've worked with CRC for over 20 years. In that time, we have transformed the repair of our steam coils from 2 to 3 coils per day to 2 to 3 coils per month, on average, during our peak heating season. The ability to order custom designed coils for applications is invaluable. Additionally, Mike Stechschulte has helped us with practical engineering and supplemental products for our HVAC systems. He's always just a phone call away."

Mechanical Contractor
Facility Service Building

"CRC has been my coil supplier for decades. They can do it all. When our facility switched from steam to hot water, CRC ran performances and made sure the coils we purchased were properly engineered. They provided the same level of support when we switched our condensers from R-22 to 410-A. When I need a direct replacement, CRC takes the time to come out to our facility, pull apart the air handler, and get the measurements they need. The replacement coils they provide are always a perfect fit and require zero re-piping!"

Director of Facilities
State Prison

"Coil Replacement Company is one of the most talented and responsive companies I have ever worked with. They are by far the leader in innovation and customer service in their field. I have been using them for at least 10+ years now, and their attention to detail and professionalism is second to none. I work for a major University and we service over 400 buildings, and I can honestly say that CRC's products have always been superior and without question have been an exact match/replacement every time. In addition, the care and service they provide shows in their customer care. If you want it done right the first time, your first phone call should be to CRC - Mike and Brody are the best."

Lead Pipe Fitter
State University

"After wasting weeks of my time trying to order a replacement coil from an OEM, I found CRC online and gave them a call; I can’t tell you how much easier it was working with CRC. They provided me with a quote the same day I submitted my request. They seemed to know exactly what I needed, and I felt comfortable and confident ordering from them. I am very thankful to have found CRC, and I look forward to working with them again!"

Senior Project Estimator
Mechanical Contractor

"I've worked with the Coil Replacement Company for many years, always with great results! They have helped us out on numerous occasions, always in a timely and professional manner. The willingness to come to a jobsite and the thoroughness in which they evaluate and measure a coil to ensure an exact replacement is truly remarkable. I would highly recommend them as a coil replacement vendor!"

Sales & Service Manager
Mechanical Services

"Coil Replacement Company was an established supplier passed on to me by my predecessor for obvious reasons. Our World Headquarters building uses hundreds of various coil types and sizes for building HVAC and test chambers throughout the 2.4 million square foot facility (all of which CRC has consistently been able to support with regard to replacement and repairs). CRC has demonstrated an understanding of urgency by virtue of their quick response to field validate our needs and by expediting the associated deliveries. I highly recommend their services to all."

Sr. Mechanical Engineer
Automotive Industry

"Diesel Company has been a customer of Coil Replacement Company for many years. Our facility engineering department utilized their service after being recommended by several of the southeast Michigan Mechanical Contracting firms, and Mike and his team have consistently exceeded our expectations with prompt responses to our air house and air handling needs ever since. I would like to personally recommend their services."

Electrical Engineer
Diesel Company

"I found Coil Replacement Company via their website. We had a problem with a heat exchanger tube bundle and could not wait for the OEM to replace it. Alex came to our facility and performed a thorough evaluation, took measurements, presented us with a bid, and quickly solved our issue. Since then, I have only relied on them to assess and replace our equipment as necessary. It is a good feeling to finally have a vendor that understands our needs. I will always look to them in the future."

Facilities Lead Technician
Veterans Home

"Coil Replacement Company found us by simply stopping by and talking to us. We gave them a shot on a large chilled water coil for our Rec building, and the measurements, delivery, and cost was dead on compared to the OEM. CRC has met and exceeded our expectations on every project since then. I would highly recommend Alex and his team."

Master HVAC

"We easily found the Coil Replacement Company website and it was exactly what we were looking for. Turnaround was fast. The repairs were perfect. I would absolutely recommend Coil Replacement Company."

Director of Purchasing
Fuel Company

"I was referred to Coil Replacement Company through our local plumber.  We needed an expedited build on some custom VFC coils, and my other supplier was several weeks out. I spoke with Alex, and he arrived the very next day to measure the coils. His quote was nearly half of the other supplier! The coils were delivered as promised and were right on the mark. Alex was also very helpful in sourcing us some special-order fan motors. I would absolutely use CRC again for our HVAC needs."

Maintenance Director
Independent Village

"After being dissatisfied with other coil companies many years ago, we searched for a better alternative and found Coil Replacement Company. Since then, we have used them exclusively for all of our coil replacement needs. The best service, and we always get what we need when we need it. If you need a coil, call no one else!"

Director of Engineering
Commercial Building

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Customer Requirement Questionnaire

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